We aim to:

• Be the best; provide the best insurance cover with the best service. Our focus is on our customer and we believe we are flexible in meeting their requirements.

• Continue to be award winning – including News on the Block Insurer of the Year 2009 and ‘One to Watch’ in the Best Companies to Work for 2011.

• Give back to the community. Each year the different businesses within Barbon support their own local charity raising money in a number of different ways, from firewalking to mountain climbing, marathon running to cake sales. In 2011 we are introducing a new Charity Initiative across all of the Barbon Group and awarding a prize to the Barbon business that does most to support Barbon Charity and Community Initiatives during 2011.

• Listen to, value and reward our people. – to create a listening culture where our people are involved in providing new innovative ideas and suggestions on how we can improve our customer experience.

We aim to:

• Be the best; provide the best insurance cover with the best service. Our focus is on our customer and we believe we are flexible in meeting their requirements.

• Continue to be award winning – including News on the Block Insurer of the Year 2009 and ‘One to Watch’ in the Best Companies to Work for 2011.

• Give back to the community. Each year the different businesses within Barbon support their own local charity raising money in a number of different ways, from firewalking to mountain climbing, marathon running to cake sales. In 2011 we are introducing a new Charity Initiative across all of the Barbon Group and awarding a prize to the Barbon business that does most to support Barbon Charity and Community Initiatives during 2011.

• Listen to, value and reward our people. – to create a listening culture where our people are involved in providing new innovative ideas and suggestions on how we can improve our customer experience.