Why Work With Us?

Join us - one of the 'Sunday Times Top 100 Best Companies To Work For' and the UK's largest tenant referencing and specialist insurance firm.

Our people are some of the most knowledgeable and experienced in our sector, and we’re looking for ambitious, hardworking and self-motivated people to join them in a rewarding company with real opportunities.

We want to hear from passionate and driven people who enjoy working as part of a team and enjoy working with customers.

Locations

You’ll find Barbon Insurance Group offices in Lincoln and Teignmouth if you need to see us or write to us.

To discover more about Lincolnshire click on this link - https://youtu.be/evBvENmYdTQ


To apply for a role please go to the Contact page or E-mail us on vacancies@barbon.com

By submitting your CV you agree to Barbon using the information you have provided for the purpose of their selection process.

Current Vacancies

move
The role is to build software using languages and technologies of the Java and AspNetCore frameworks. You will build applications from scratch, and support business critical legacy systems as well as configure existing systems and provide user support.

You will have experience of writing functional code with a sharp eye for spotting defects.

You will be working with internal teams to design, develop and maintain software

Key tasks and accountabilities:
  • Participate in requirements analysis
  • Collaborate with the business produce software design and architecture
  • Write clean, scalable code using Java/C# programming languages
  • Test and deploy applications and systems
  • Revise, update, refactor and debug code
  • Improve existing software
  • Develop documentation throughout the software development life cycle (SDLC)
  • Serve as an expert on applications and provide technical support

Requirements
  • Proven experience as a Java/.NET Developer or Application Developer
  • Familiarity with the ASP.NET/AspNetCore framework, MySql and design/architectural patterns (e.g. Model-View-Controller (MVC), MVVM)
  • Familiarity with architecture styles/APIs (REST, RPC)
  • Understanding of Agile methodologies
  • Excellent troubleshooting and interpersonal skills
  • Attention to detail
  • BSc/BA in Computer Science, Engineering or a related field

Benefits: 25 day’s holiday + bank holidays, Employer pension contribution, 2% salary to spend on a variety of benefits after one year’s service, healthcare cash plan, subsidised gym memberships, online discounts and cashback cards from a variety of high street retailers, free Parking, free office fruit, on site therapies, and a variety of flexible benefits (including private medical cover, private dental cover, cycle to work scheme, childcare vouchers, charitable giving)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.

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move
We are looking for the individual to drive the design and interactions of enterprise and consumer based applications, across all platforms. You would provide web-design leadership and understanding to fellow team members as part of a project or Scrum team.

You would lead the creation of interactive design, across web, mobile and mobile-first product development with a critical eye toward clear visuals and text.

Working with the Head of Engineering & Change to make sure the use of design patterns and standard methodologies in the technology delivery and UX standards in order to ensure that the defined architecture strategy and standards are delivered effectively through each and every project.

You would be working closely with the Product, Project, Test and Engineering teams, and ensure an effective and fit for purpose implementation of software solutions for the business.

Key tasks and accountabilities:
  • Gather and document functional requirements for upcoming web and mobile releases
  • Analyse business needs and produce detailed wireframes/prototypes that meet strategic objectives
  • Optimize information architecture to promote usability, while accommodating technical needs/constraints
  • Develop user flows and personas to facilitate the feature design process
  • Participate fully in multi-functional design sessions between Product, Project, Test and Engineering Teams and lead the visual design outcome
  • Oversee all user-facing text to synthesize tone, language, and messaging
  • Prioritize roadmap features and product improvement requests, specifically around UX to identify dependencies and granularities
  • Deep understanding of interactive design across multiple platforms
  • Experience in wire framing and prototyping methodologies and tools
  • Proven knowledge of mobile-first implementations
  • Demonstrable knowledge with client-side development; including JavaScript, Angular, React JS, Razor, SASS etc
  • Demonstrable experience in designing web and mobile solutions for consumer brands

Qualifications:
  • Ideally degree educated or qualified by experience.
  • Minimum five years’ experience as a mobile/web developer

Personal Attributes:
  • Excellent verbal and written communication.
  • Confident and focused.
  • Positive & resilient.
  • Adaptable & Flexible.
  • Forward/lateral thinking.
  • Team player

Benefits: 25 day’s holiday + bank holidays, Employer pension contribution, 2% salary to spend on a variety of benefits after one year’s service, healthcare cash plan, subsidised gym memberships, online discounts and cashback cards from a variety of high street retailers, free Parking, free office fruit, on site therapies, and a variety of flexible benefits (including private medical cover, private dental cover, cycle to work scheme, childcare vouchers, charitable giving)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.
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move
We are looking for a dynamic Insurance Account Manager to join our team.

Our vision is to be the best insurance and referencing business in the UK.

PURPOSE OF THE SALES TEAM:
Leader of Lettings
Team of Innovative, hardworking, fun industry experts that take pride in delivering an outstanding level of service with a consultative approach to maximising all business opportunities.

MAIN PURPOSE OF ROLE:

Responsible for agents that have been identified to have Insurance as the main opportunity for HomeLet. To represent HomeLet as the leader of lettings and to ensure all customers feel valued through a robust contact strategy and consistent delivery of the agreed service levels

Develop and maintain good working relationships with clients primarily letting agents with IO and IAR status.

Demonstrate a consistent and sustained increase in the conversion of our tenants and landlord’s insurance across our biggest opportunity agents which supports the delivery of overall insurance budget target and shows clear management of our IAR population with a view to driving all sales

Deliver Marketing campaigns to provide innovative and fun ways to engage the customer, obtain feedback, incentivise their loyalty and insurance sales and create the personal touch. Ensure clients feel loved and in return love HomeLet.

Drive change – should areas of our proposition or service prove challenging for our customer base ensure communication is shared and demonstrate ownership of all issues until resolved

KEY TASKS AND MAIN RESPONSIBILITIES:
  • Demonstrate a clear strategy to increase insurance sales month on month
  • Monitor and report on performance against sales targets
  • Monitor customer preferences to determine focus on sales efforts
  • Co-ordinate clear IAR strategy alongside Insurance Champion
  • Ensure compliance with regulations and procedures as laid down by the FCA by keeping up to date with all changes in the regulatory framework
  • Increase profitability of existing product lines by encouraging clients to use added value services wherever possible
  • Consult on the most effective process to follow that suits that business to maximise performance on that product line
  • Supported findings with MI and identify any downward trends across tenants and landlord products early and show urgency when addressing any concerns
  • Deliver a robust contact and sales strategy across allocated agents segmented into low, medium and high opportunity and engagement
  • Be seen as a role model within the Sales Department and within all areas of the business
  • Share best practice whenever possible
  • Schedule appropriate insurance sales training and ensure implementation is effective
  • Complete accurately all Sales Insurance Complaints and grumbles - investigating and resolving queries and issues raised and escalating where appropriate
  • To demonstrate a detailed knowledge of current market conditions in the lettings industry
  • Update Insurance Competitor Information regularly and share with sales colleagues
  • Complete accurately CRM system Salesforce to record activity and progress

PERSON SPECIFICATION:

Education & Qualifications
5 GCSE’s A-C or equivalent including English Lit/Language

Experience/Knowledge -
Proven sales experience
Experience of working to targets
Confident negotiator and have the ability to ‘Close the deal’
Knowledge of Microsoft programmes – Word/Excel/PowerPoint
Sales experience within the Lettings/Property industry

Other package benefits: 25 Days’ Holiday + Bank Holiday, Employer Pension Contribution, Health Shield Cash Plan, Discounted gym flex, Childcare benefits, Free car parking, Free tea and coffee & Staff restaurant.
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move
MAIN PURPOSE OF THE ROLE:
The individual is expected to work with a wide range of business datasets, creating and analysing key business performance indicators to a wide range of internal, and external stakeholders in a dynamic and constantly changing B2B & B2C environment.

The individual is expected to play a key role in delivering and maturing the strategic goals for the business assisting the Data Manager with the overall Business Intelligence strategy for the medium and long term whilst delivering against the tactical aims in the short term.
The role requires a mixture of excellent technical abilities marrying with a deep understanding of key business drivers and processes being able to not only create but empowered to analyse and provide key insight to drive business strategy.

KEY TASKS AND ACCOUNTABILITIES:
  • Develop new Business Intelligence across a variety of business functions through a process of requirements gathering, designing, building, testing and releasing for each new report and application.
  • Develop new databases in Microsoft SQL and deliver reports using SSRS and/or Microsoft Power BI as required by the business.
  • Develop data models using Microsoft Analysis Services (SSAS) for consumption within Microsoft Power BI, Excel or SSRS.
  • Complete data mining identifying business trends within datasets using data models developed in SSAS.
  • Support the timely and accurate delivery of all requested projects and initiatives.
  • To take responsibility for business projects from time to time that requires: project management skills; data and process analysis skills; or use of reporting systems.
  • Meet FCA, DPA and ICOB requirements and ensure that all work outputs support these principles.
  • To ensure accuracy within all reporting by testing outputs using the business tools and resources available.
  • To be able to articulate to a variety of different business stakeholders, meeting regularly with senior business stakeholders to identify how the business can improve on its performance trajectory.
  • Meet with senior business stake holders regularly, analysing business KPI’s offering insight and tactical and strategic guidance.
  • Contribute to the design, development and specification of new and existing processes and systems, consulting with customers where appropriate, to ensure that their requirements are fully understood and met.
  • Complete checks daily to ensure BI systems are working correctly and output is delivered to business expectations.
  • Regularly review live reporting and database applications in an order that outputs remain aligned to business and user needs.
  • Provide advice, guidance and coaching to team members to enhance their technical capabilities and ensure value added service to customers.
  • Manage and evolve the day to day relationships with internal and external partners.
  • To build and develop financial/operational models to provide forecasting for the business, which may be used to support the annual budgeting and scenario planning processes.
  • Develop and support the month end process (with other team members) to reduce manual effort.
  • Produce ad hoc analysis as required by heads of business functions.

Education/ Quals - Essential - Educated to A level standard or equivalent
Desirable - Diploma or degree in a related subject

Benefits: 25 day’s holiday + bank holidays, Employer pension contribution, 2% salary to spend on a variety of benefits after one year’s service, HealthShield ( health care scheme), Free Parking, FREE OFFICE FRUIT, On site therapies, Wellbeing scheme
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move
The Infrastructure Manager is responsible for the planning, direction and performance of the end-to-end technology architecture within Barbon Insurance Group. The focus is on managing the Infrastructure Team to drive re-use, standardisation and simplicity across the IT infrastructure. This proactive role will drive improvements with the technology stack, ensuring standards and policies are maintained, while ensuring the security of the data within the systems. In addition, the role will be expected to manage and implement the ongoing schedule of planned infrastructure improvements.

KEY RESPONSIBILITIES:
  • Support the infrastructure transformation process and the journey towards service management
  • Supplier management for core technical infrastructure services
  • In conjunction with the Service Delivery Manager develop and maintain a rolling 3-year technology roadmap, including reference & target technical architectures
  • Development and delivery of on premise and cloud-based technical architecture, encompassing infrastructure, networking, telephony, storage, and servers
  • Ownership of key ITIL Management Processes (Capacity, Availability, Configuration, Event) providing effective KPI’s and reporting
  • Support effective working practices within the IT infrastructure to deliver business change to time, budget and quality
  • Proactive management of incidents and problems regarding technology issues
  • Support the compliance and regulatory agenda by ensuring all technology, networks, operating systems and other core architectural elements are fit-for-purpose and future proof
  • Ensure IT infrastructure is maintained and refreshed to support business operations
  • Database administration and maintenance
  • Server management, including patching, server & database back-ups and restoration
  • Network and Data Security, including adherence to applicable standards (eg PCI-DSS, ISO27001 etc)
  • Point of escalation from Service Desk and Infrastructure team (3rd Line Support)
  • Responsibility for the technical elements of the DR plan, and management of recovery process on DR invocation
  • Line management of the Infrastructure Team
  • Effectively utilise team members to their fullest potential
  • Coach and mentor others whilst serving as a role-model
  • Inspire co-workers to attain goals and pursue excellence
  • Conduct regular performance reviews and encourage personal development
  • Set challenging goals & team objectives, aligned with business strategy
  • Remain on the forefront of emerging industry practices, identify opportunities for improvement and make constructive suggestions for change
  • Proactive, timely and appropriate issue resolution and escalation
  • Develop strong relationships, and manage interaction with key stakeholders where appropriate
  • Manage the implementation of key infrastructure improvement projects
  • Participate in an out of hours support rota for core services (eg server room water leak, temperature or fire alarm).
  • Transition system software releases to the live environment (out of hours)

Person Specification:

Essential
  • Degree educated or qualified by experience
  • Experience of managing a technical infrastructure team
  • Demonstrable technical design and delivery standards
  • ITIL Foundation Certificate or equivalent experience
  • Database development, design & administration (MS SQL Server, MySQL 4/5, Oracle 11g)
  • Practical knowledge of Microsoft, LAMP, Red Hat, CentOS operating systems
  • Practical knowledge of TCP/IP, LAN/WAN, network security & Palo Alto firewalls
  • Practical knowledge of Hyper-V/VMWare virtualisation platforms
  • Expert knowledge of Active Directory, Exchange, Office 365
  • Practical knowledge of core Amazon Web Services components (EC2, VPC, S3, EBS, ELB, Glacier, RDS, IAM, SQS, SWF, SES, SNS, Cloud Formation)
  • Understanding of F5 load balancers and web applications firewalls
  • Excellent verbal and written communication
  • Can manage and motivate technical people
  • Confident and focussed
  • Adaptable & Flexible
  • Forward/lateral thinking
  • Team player
  • Encourages Co-Operative Working
  • Promotes Two-Way Communication
  • Enables the Performance of Others
  • Strives to Deliver Excellence
  • Identifies opportunities to reduce costs
  • Applies Analytical Rigour
  • Adapts to Change
  • Encourages Innovation
  • Plan and Monitors Deliverables

Desirable
  • ITIL Practitioner Certificate or equivalent experience
  • Industry/Technical certifications (MCSA, MCSE, Red Hat etc)
  • Appreciation of ISO27001, ISO20000, ISO 9001 standards
  • Insurance and/or Financial Services experience
  • Appreciation of FCA, DPA & PCI-DSS regulatory requirements
  • Practical knowledge of the Microsoft System Centre suite of applications (MSVMM, SCCM, SCOM etc)

Other package benefits: 25 Days’ Holiday + Bank Holiday, Employer Pension Contribution, Health Shield Cash Plan, Discounted gym flex, Childcare benefits, Free car parking, Free tea and coffee, Staff restaurant plus more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.
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move
At Rentshield Direct we deal with people and build lasting relationships with our clients. We are an innovative and fast-growing organisation, offering a range of specialist services and products to the lettings market.

We’re in the business of helping our customers protect the things that mean the most to them – whether a tenant’s moving into their new home, or a landlord’s expanding their buy to let portfolio – our goal is to give them total peace of mind and the reassurance that we’re with them every step of the way.

This is a great opportunity for someone looking for a part time role - 30 hours per week

MAIN PURPOSE OF ROLE:
Responsible for organising, setting up and distributing all Rent Protection/Rent Warranty policies that are requested via the IRIS Referencing System. Inviting renewals for Landlord insurance.

KEY TASKS AND ACCOUNTABILITIES:
  • Identify which policies require administration and distribution by using the data provided daily.
  • Using the Sirius system to set up all customers as ‘Clients’.
  • Using the Sirius system to set u all requested policies.
  • Issuing customers with the all relevant documents relating to their policy.
  • Dealing with customer queries relating to the Rent Protection/Warranty products.
  • Assisting any other department/staff, within reason, as and when required, only after permission has been obtained by the Head of Insurance
  • To make effective use of the technology available to ensure a fast, accurate and efficient response is given to the client
  • To ensure tasks are completed within agreed time scales
  • To improve own performance through self-development to achieve business goals
  • Any other duties that the company may reasonably ask you to perform which are within your expertise and skill sets.

Other package benefits:
  • Pro rata 25 Days’ Holiday + Bank Holiday
  • Employer Pension Contribution
  • Health Shield Cash Plan
  • Discounted gym flex
  • Childcare benefits
  • plus more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.
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move
We are looking for a dynamic Sales Manager to join our team. Do you have the drive to succeed, manage a team and a proven track record of consistently achieving sales targets?

We’re Movem part of Barbon Insurance Group. Our mission is to make renting fairer. Movem believes in creating a better, safer and more transparent rental experience for everyone, by improving the way people rent property, one tenancy at a time.

This role is based on Lincoln with regular travel to Movem’s office is Brighton.

Purpose of the sales team:
Team of Innovative, hardworking, fun industry experts that take pride in delivering an outstanding level of service with a consultative approach to maximising all business opportunities

Main purpose of role:
The Sales Manager is responsible for the Movem product budget line. To represent Movem as the leader in our field and to ensure our existing customers feel valued and consistently deliver the agreed service levels. They would be play a key part in Movem’s mission to facilitate a major change in the industry.

The role is to develop and maintain good working relationships with clients primarily letting agents with opportunity to upsell. You would be key in updating our customers with our latest releases, bug fixes, or new features, but sometimes entire new functionality.

You will be responsible for helping develop our core product, through consumer feedback. You will be involved in developing marketing campaigns to provide innovative and fun ways to engage the customer, obtain feedback, incentivise their loyalty and insurance sales and create the personal touch. Ensuring clients feel loved and in return love Movem.

You can inspire change – should areas of our proposition or service prove challenging for our customer base ensure communication is shared and demonstrate ownership of all issues until resolved

Key tasks and main responsibilities:
  • Provide face to face business reviews, where required to ensure our client base feels valued and listened to
  • Monitor and report on performance against sales targets
  • Monitor customer preferences and requirements to determine focus on development & sales efforts
  • Be frontline support for all of Movem - resolve issues or escalate to the product manager as a technical issues.
  • Co-ordinate clear Movem strategy and follow up
  • Deliver a robust contact and sales strategy across our customers segmented into low, medium and high opportunity and engagement
  • Take full ownership of the Movem product training and ensure implementation is effective
  • Investigating and resolving queries and issues raised whilst driving change
  • Complete accurately all CRM records on Salesforce as per requirements and prescribed audit
  • To demonstrate a detailed knowledge of current market conditions in the lettings industry
  • Be responsible for all new product launches onto the Movem agent database

Person specification:

Education & Qualifications
  • 5 GCSE’s A-C or equivalent including English Lit/Language
  • Experience/Knowledge -
  • Proven sales experience
  • Experience of working to targets
  • Confident negotiator and have the ability to ‘Close the deal’
  • Knowledge of Microsoft programmes – Word/Excel/PowerPoint
  • Sales experience within the Tech industry

Other package benefits: 25 Days’ Holiday + Bank Holiday, Employer Pension Contribution, Health Shield Cash Plan, Discounted gym flex, Childcare benefits, Free car parking, Free tea and coffee & Staff restaurant.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK
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move
The role:
Our referencing department is the backbone of our business, as it’s where we first make contact with many of our tenant customers, when they come to us for essential references in order to secure their new rented properties.

We’re looking for people who genuinely enjoy speaking to and helping customers. Ideally, you’ll have excellent customer service skills and a can-do attitude. You'd be working as a Customer Service Advisor in our award-winning Referencing contact centre, obtaining and completing our customers’ references by contacting their nominated referees over the phone. The role will involve hitting daily targets, so we’re looking for people who are driven by achieving, and motivated to succeed.

We offer an annualised contract which equates to an average of 37.5 hours per week.
This means that during our peak season you will be required to work a few additional hours. The hours will be returned to you in our off peak season.

What we’re looking for...

We want to hear from passionate, driven and friendly people who have a desire to excel in their roles.
Therefore, there are some skills-based attributes we’d like you to demonstrate, to ensure we continue to exceed our customers’ expectations:
  • A minimum of six months’ customer service experience
  • Ability to build a rapport with lots of different types of customers
  • Excellent communication skills - both verbal and written
  • Being a team-player: our success is not only based on individual efforts, but working efficiently as one team
  • Confidence to manage your workload and any issues professionally and calmly
  • Comfort in working in a target-driven and fast-changing environment
  • Ability to respond to changing business needs
  • You’ll also be a fast learner, able to demonstrate good results in your education, and will be PC-literate on all Microsoft applications

Starting salary - £ 15,500 per annum - rising to £16,600 when you pass your probation - plus bonuses. There’s scope to earn up to £18,000 if you become multi-skilled within the department. Here at HomeLet we have done extensive research into similar roles in the area and are proud to say that our salary and benefit package is one of the best.

In 2018 we were voted one of the 'Sunday Times Top 100 Best Companies To Work For', and have recently won the Lincolnshire Media Business Award for Education, Training and Skills – so you know you’ll be in the right hands if you join our team!

What’s in it for you? As well as competitive salaries and bonus packages, we also enjoy:

An on-site, subsidised bistro - offering a varied menu of locally sourced food and drinks. A chill out room, including a pool table, TV and games consoles. 25 days’ holiday, free parking, free tea, coffee and fresh fruit. Childcare vouchers, Healthcare schemes, beauticians and an incredible staff party every year.

We’re an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.
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move
At Rentshield Direct we deal with people and build lasting relationships with our clients. We are an innovative and fast-growing organisation, offering a range of specialist services and products to the lettings market.

Due to continued growth and expansion we are looking for a trainee Account Manager to join our team. Due to nature of the role this would also be suited to a candidates in a Sales roles looking for a move to Account Management.

MAIN PURPOSE OF TRAINEE ACCOUNT MANAGER ROLE:
  • To oversee all inbound agents queries and aid in promoting self-service, also to utilise agent contact and book appointments for upsell opportunity.
  • To develop and maintain long term relationships with a portfolio of assigned and new customers. Connecting with key influencers in delivery of business growth solutions to maximise income streams.
  • To ensure retention of accounts using a consistent contact strategy.
  • To demonstrate detailed knowledge of current market conditions in the lettings industry.
  • The role will be to represent the entire range of company products and services towards achieving sales quotas.
  • Ensure a timely and successful delivery of our solutions according to customer needs and objectives.
  • Identify and grow opportunities within area and collaborate with sales teams to ensure growth attainment
  • To provide information on FCA regulated insurance products in a non-advised manner to enable customers to reach an informed decision to purchase
  • Provide accurate and effective records of customer interaction demonstrating a clear and consistent approach to maximising our customers business potential
  • Meet set sales quotas for growth & retention
  • Monitor and follow up on all product training completed with agents
  • Any other duties that the company may reasonably ask you to perform which are within your skill sets

What’s in it for you? As well as competitive salaries and bonus packages, we also enjoy:
25 days’ holiday, Free parking, Free tea, coffee and fresh fruit. Childcare vouchers,HealthShield (Rentshield Direct’s health care scheme), Childcare Vouchers, Free Parking, Gym Member Scheme (with a gym located 30 seconds away from our offices), FREE OFFICE FRUIT, On site therapies, Wellbeing scheme, Free teas and coffees & Shopping discounts.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.
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move
We’re in the business of helping our customers protect the things that mean the most to them – whether a tenant’s moving into their new home, or a landlord’s expanding their buy to let portfolio – our goal is to give them total peace of mind and the reassurance that we’re with them every step of the way.

MAIN PURPOSE OF ROLE:
To drive commercial growth in Rentshield Direct through:
· Acquiring new agent relationships
· Retaining existing relationships
· Winning back lost agent relationships
· Developing relationships and associated products and services to drive percieved value add and increased revenue (yield)
To meet assigned targets which will support the above 4 key objectives

KEY ACTIVITIES TO SUPPORT THE ROLE:
· Show outstanding communication skills both written and verbal. Be clear, and articulate and clearly able to articulate technical and commercial concepts in a way that others are able to follow and engage with. To buy!
· Demonstrate detailed knowledge of the current market, the current trading conditions and knowledge of competitor activity in the Referencing industry to support key business strategies.
· Stay abreast of trade press and use contacts within and outside the group to fully understand movements and developments within the Lettings industry – our client base
· Represent Rentshield Direct and Barbon in developing relationships with all agents to deliver increased engagement, insight and penetration.
· Deliver training and support to agents demonstrating a market leading standard through exceptional customer service and communication.

KEY TASKS AND ACCOUNTABILITIES:
· Work with the Sales team to implement product training to agents to proactively retain existing and increase the new customer base within Rentshield Direct
· Provide information on FCA regulated insurance products in a non-advised manner to enable customers to reach informed decisions to purchase or partner with Rentshield Direct
· Operate compliantly at all times and within relevant FCA regulations and procedures
· Demonstrate an effective and engaging follow up training strategy ensuring the customer fully understands the Sales process and it is embedded within their processes
· Actively and seamlessly manage the agent handover process ensuring all agent details and opportunities are effectively transferred to the Account Manager
· Proactively assess, clarify and validate customer needs on an ongoing basis and develop solutions where needed
· Utilise data to help support the delivery and impact of training
· Establish productive and professional relationships with key influencers and personnel within offices
· Support a performance management and improvement process that leads to a positive and measurable impact of the Sales team
· Establish and maintain effective working relationships with Key stakeholders across the business
· Support the Sales team to meet account performance objectives and customer expectations whilst Identifying growth opportunities
· Provide accurate and effective records of customer interaction demonstrating a clear and consistent approach whilst supporting a robust audit trail
· Proactively pursue personal development and achievement against target
· Manage own workload in accordance to required deadlines

ACCOUNTABILITIES AND PERFORMANCE MEASURES
· Achieves assigned account growth quota.
· Meets assigned expectations for profitability.
· Meets assigned expectations for excellent customer service.
· Meets assigned expectation on team business growth programmes.

Person Specification
Education/ Qualifications
Secondary school qualification
Desirable - Diploma / higher education

Experience/Knowledge
Proven B2B Sales experience (Minimum 2 years)
Experience of working to and achieving sales targets
Experience of working autonomously to achieve targets set
Experience using all office systems (Outlook/PowerPoint/Excel/Word)
Evidence of experience working with internal and external stakeholders to achieve required outcomes
A full clean UK driving licence
Desirable - Successful 5 Years + B2B experience in sales driven environment, Lettings industry experience, Insurance industry experience, Training experience and Experience of working in a regulated environment

Personal Attributes - Enthusiastic self-starter, Professional, People centred, Target orientated and tenacious, Committed to task completion and Embraces change

Benefits:
  • Salary plus up to 40% performance related bonus
  • Company Car
  • 25 days holiday + 8 days bank holiday,
  • Employer pension contribution
  • + many more flexible benefits available

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.
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