Why Work With Us?

Join us - one of the 'Sunday Times Top 100 Best Companies To Work For' and the UK's largest tenant referencing and specialist insurance firm.

Our people are some of the most knowledgeable and experienced in our sector, and we’re looking for ambitious, hardworking and self-motivated people to join them in a rewarding company with real opportunities.

We want to hear from passionate and driven people who enjoy working as part of a team and enjoy working with customers.

Locations

You’ll find Barbon Insurance Group offices in Lincoln and Teignmouth if you need to see us or write to us.

To discover more about Lincolnshire click on this link - https://youtu.be/evBvENmYdTQ


To apply for a role please go to the Contact page or E-mail us on vacancies@barbon.com

By submitting your CV you agree to Barbon using the information you have provided for the purpose of their selection process.

Current Vacancies

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The role is to build software using languages and technologies of the Java and AspNetCore frameworks. You will build applications from scratch, and support business critical legacy systems as well as configure existing systems and provide user support.

You will have experience of writing functional code with a sharp eye for spotting defects.

You will be working with internal teams to design, develop and maintain software

Key tasks and accountabilities:
  • Participate in requirements analysis
  • Collaborate with the business produce software design and architecture
  • Write clean, scalable code using Java/C# programming languages
  • Test and deploy applications and systems
  • Revise, update, refactor and debug code
  • Improve existing software
  • Develop documentation throughout the software development life cycle (SDLC)
  • Serve as an expert on applications and provide technical support

Requirements
  • Proven experience as a Java/.NET Developer or Application Developer
  • Familiarity with the ASP.NET/AspNetCore framework, MySql and design/architectural patterns (e.g. Model-View-Controller (MVC), MVVM)
  • Familiarity with architecture styles/APIs (REST, RPC)
  • Understanding of Agile methodologies
  • Excellent troubleshooting and interpersonal skills
  • Attention to detail
  • BSc/BA in Computer Science, Engineering or a related field

Benefits: 25 day’s holiday + bank holidays, Employer pension contribution, 2% salary to spend on a variety of benefits after one year’s service, healthcare cash plan, subsidised gym memberships, online discounts and cashback cards from a variety of high street retailers, free Parking, free office fruit, on site therapies, and a variety of flexible benefits (including private medical cover, private dental cover, cycle to work scheme, childcare vouchers, charitable giving)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.

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MAIN PURPOSE OF THE ROLE:
The individual is expected to work with a wide range of business datasets, creating and analysing key business performance indicators to a wide range of internal, and external stakeholders in a dynamic and constantly changing B2B & B2C environment.

The individual is expected to play a key role in delivering and maturing the strategic goals for the business assisting the Data Manager with the overall Business Intelligence strategy for the medium and long term whilst delivering against the tactical aims in the short term.
The role requires a mixture of excellent technical abilities marrying with a deep understanding of key business drivers and processes being able to not only create but empowered to analyse and provide key insight to drive business strategy.

KEY TASKS AND ACCOUNTABILITIES:
  • Develop new Business Intelligence across a variety of business functions through a process of requirements gathering, designing, building, testing and releasing for each new report and application.
  • Develop new databases in Microsoft SQL and deliver reports using SSRS and/or Microsoft Power BI as required by the business.
  • Develop data models using Microsoft Analysis Services (SSAS) for consumption within Microsoft Power BI, Excel or SSRS.
  • Complete data mining identifying business trends within datasets using data models developed in SSAS.
  • Support the timely and accurate delivery of all requested projects and initiatives.
  • To take responsibility for business projects from time to time that requires: project management skills; data and process analysis skills; or use of reporting systems.
  • Meet FCA, DPA and ICOB requirements and ensure that all work outputs support these principles.
  • To ensure accuracy within all reporting by testing outputs using the business tools and resources available.
  • To be able to articulate to a variety of different business stakeholders, meeting regularly with senior business stakeholders to identify how the business can improve on its performance trajectory.
  • Meet with senior business stake holders regularly, analysing business KPI’s offering insight and tactical and strategic guidance.
  • Contribute to the design, development and specification of new and existing processes and systems, consulting with customers where appropriate, to ensure that their requirements are fully understood and met.
  • Complete checks daily to ensure BI systems are working correctly and output is delivered to business expectations.
  • Regularly review live reporting and database applications in an order that outputs remain aligned to business and user needs.
  • Provide advice, guidance and coaching to team members to enhance their technical capabilities and ensure value added service to customers.
  • Manage and evolve the day to day relationships with internal and external partners.
  • To build and develop financial/operational models to provide forecasting for the business, which may be used to support the annual budgeting and scenario planning processes.
  • Develop and support the month end process (with other team members) to reduce manual effort.
  • Produce ad hoc analysis as required by heads of business functions.

Education/ Quals - Essential - Educated to A level standard or equivalent
Desirable - Diploma or degree in a related subject

Benefits: 25 day’s holiday + bank holidays, Employer pension contribution, 2% salary to spend on a variety of benefits after one year’s service, HealthShield ( health care scheme), Free Parking, FREE OFFICE FRUIT, On site therapies, Wellbeing scheme
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The role:
Our referencing department is the backbone of our business, as it’s where we first make contact with many of our tenant customers, when they come to us for essential references in order to secure their new rented properties.

We’re looking for people who genuinely enjoy speaking to and helping customers. Ideally, you’ll have excellent customer service skills and a can-do attitude. You'd be working as a Customer Service Advisor in our award-winning Referencing contact centre, obtaining and completing our customers’ references by contacting their nominated referees over the phone. The role will involve hitting daily targets, so we’re looking for people who are driven by achieving, and motivated to succeed.

What we’re looking for...

We want to hear from passionate, driven and friendly people who have a desire to excel in their roles.
Therefore, there are some skills-based attributes we’d like you to demonstrate, to ensure we continue to exceed our customers’ expectations:
  • A passion for Customer service
  • Ability to build a rapport with lots of different types of customers
  • Excellent communication skills - both verbal and written
  • Being a team-player: our success is not only based on individual efforts, but working efficiently as one team
  • Confidence to manage your workload and any issues professionally and calmly
  • Comfort in working in a target-driven and fast-changing environment
  • Ability to respond to changing business needs
  • You’ll also be a fast learner, able to demonstrate good results in your education, and will be PC-literate on all Microsoft applications

Starting salary - £ 15,500 per annum - rising to £16,600 when you pass your probation - plus bonuses. There’s scope to earn up to £18,000 if you become multi-skilled within the department. Here at HomeLet we have done extensive research into similar roles in the area and are proud to say that our salary and benefit package is one of the best.

In 2018 we were voted one of the 'Sunday Times Top 100 Best Companies To Work For', and have recently won the Lincolnshire Media Business Award for Education, Training and Skills – so you know you’ll be in the right hands if you join our team!

What’s in it for you? As well as competitive salaries and bonus packages, we also enjoy:

An on-site, subsidised bistro - offering a varied menu of locally sourced food and drinks. A chill out room, including a pool table, TV and games consoles. 25 days’ holiday, free parking, free tea, coffee and fresh fruit. Childcare vouchers, Healthcare schemes, beauticians and an incredible staff party every year.

We’re an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.
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At Rentshield Direct we deal with people and build lasting relationships with our clients. We are an innovative and fast-growing organisation, offering a range of specialist services and products to the lettings market.

Due to continued growth and expansion we are looking for a trainee Account Manager to join our team. Due to nature of the role this would also be suited to a candidates in a Sales roles looking for a move to Account Management.

MAIN PURPOSE OF TRAINEE ACCOUNT MANAGER ROLE:
  • To oversee all inbound agents queries and aid in promoting self-service, also to utilise agent contact and book appointments for upsell opportunity.
  • To develop and maintain long term relationships with a portfolio of assigned and new customers. Connecting with key influencers in delivery of business growth solutions to maximise income streams.
  • To ensure retention of accounts using a consistent contact strategy.
  • To demonstrate detailed knowledge of current market conditions in the lettings industry.
  • The role will be to represent the entire range of company products and services towards achieving sales quotas.
  • Ensure a timely and successful delivery of our solutions according to customer needs and objectives.
  • Identify and grow opportunities within area and collaborate with sales teams to ensure growth attainment
  • To provide information on FCA regulated insurance products in a non-advised manner to enable customers to reach an informed decision to purchase
  • Provide accurate and effective records of customer interaction demonstrating a clear and consistent approach to maximising our customers business potential
  • Meet set sales quotas for growth & retention
  • Monitor and follow up on all product training completed with agents
  • Any other duties that the company may reasonably ask you to perform which are within your skill sets

What’s in it for you? As well as competitive salaries and bonus packages, we also enjoy:
25 days’ holiday, Free parking, Free tea, coffee and fresh fruit. Childcare vouchers,HealthShield (Rentshield Direct’s health care scheme), Childcare Vouchers, Free Parking, Gym Member Scheme (with a gym located 30 seconds away from our offices), FREE OFFICE FRUIT, On site therapies, Wellbeing scheme, Free teas and coffees & Shopping discounts.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.
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We’re in the business of helping our customers protect the things that mean the most to them – whether a tenant’s moving into their new home, or a landlord’s expanding their buy to let portfolio – our goal is to give them total peace of mind and the reassurance that we’re with them every step of the way.

MAIN PURPOSE OF ROLE:
To drive commercial growth in Rentshield Direct through:
· Acquiring new agent relationships
· Retaining existing relationships
· Winning back lost agent relationships
· Developing relationships and associated products and services to drive percieved value add and increased revenue (yield)
To meet assigned targets which will support the above 4 key objectives

KEY ACTIVITIES TO SUPPORT THE ROLE:
· Show outstanding communication skills both written and verbal. Be clear, and articulate and clearly able to articulate technical and commercial concepts in a way that others are able to follow and engage with. To buy!
· Demonstrate detailed knowledge of the current market, the current trading conditions and knowledge of competitor activity in the Referencing industry to support key business strategies.
· Stay abreast of trade press and use contacts within and outside the group to fully understand movements and developments within the Lettings industry – our client base
· Represent Rentshield Direct and Barbon in developing relationships with all agents to deliver increased engagement, insight and penetration.
· Deliver training and support to agents demonstrating a market leading standard through exceptional customer service and communication.

KEY TASKS AND ACCOUNTABILITIES:
· Work with the Sales team to implement product training to agents to proactively retain existing and increase the new customer base within Rentshield Direct
· Provide information on FCA regulated insurance products in a non-advised manner to enable customers to reach informed decisions to purchase or partner with Rentshield Direct
· Operate compliantly at all times and within relevant FCA regulations and procedures
· Demonstrate an effective and engaging follow up training strategy ensuring the customer fully understands the Sales process and it is embedded within their processes
· Actively and seamlessly manage the agent handover process ensuring all agent details and opportunities are effectively transferred to the Account Manager
· Proactively assess, clarify and validate customer needs on an ongoing basis and develop solutions where needed
· Utilise data to help support the delivery and impact of training
· Establish productive and professional relationships with key influencers and personnel within offices
· Support a performance management and improvement process that leads to a positive and measurable impact of the Sales team
· Establish and maintain effective working relationships with Key stakeholders across the business
· Support the Sales team to meet account performance objectives and customer expectations whilst Identifying growth opportunities
· Provide accurate and effective records of customer interaction demonstrating a clear and consistent approach whilst supporting a robust audit trail
· Proactively pursue personal development and achievement against target
· Manage own workload in accordance to required deadlines

ACCOUNTABILITIES AND PERFORMANCE MEASURES
· Achieves assigned account growth quota.
· Meets assigned expectations for profitability.
· Meets assigned expectations for excellent customer service.
· Meets assigned expectation on team business growth programmes.

Person Specification
Education/ Qualifications
Secondary school qualification
Desirable - Diploma / higher education

Experience/Knowledge
Proven B2B Sales experience (Minimum 2 years)
Experience of working to and achieving sales targets
Experience of working autonomously to achieve targets set
Experience using all office systems (Outlook/PowerPoint/Excel/Word)
Evidence of experience working with internal and external stakeholders to achieve required outcomes
A full clean UK driving licence
Desirable - Successful 5 Years + B2B experience in sales driven environment, Lettings industry experience, Insurance industry experience, Training experience and Experience of working in a regulated environment

Personal Attributes - Enthusiastic self-starter, Professional, People centred, Target orientated and tenacious, Committed to task completion and Embraces change

Benefits:
  • Salary plus up to 40% performance related bonus
  • Company Car
  • 25 days holiday + 8 days bank holiday,
  • Employer pension contribution
  • + many more flexible benefits available

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.
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We’re looking for target-driven and ambitious people who sincerely enjoy speaking to, and helping, customers. Ideally, you’ll have excellent customer service skills and a can-do attitude.

You’ll also need to be self-motivated; a brilliant communicator with the ability to build a rapport with lots of different types of people.
Main purpose of the role:

To sell Tenants Insurance policies directly to customers through outbound and inbound calls. Utilising warm leads from within the HomeLet business to sell Tenants insurance and meeting/ exceeding sales targets.

Key tasks and accountabilities:
  • Sell Insurance products directly to Tenants. Outbound call on leads provided from agents and other areas of the business
  • Meet individual/exceed targets and assist in meeting targets set for team and business unit. Maximise your opportunity to sell through ownership of you own productivity
  • To be aware of the department targets and work as part of a team to ensure you strive to influence this in a positive way. Offer support to your team leader and step up to lead the team in their absence in terms of conduct, behaviours, output and tasks
  • Approach every single day as a fresh challenge and with an enthusiasm to deliver
  • To remain 100% FCA, DPA and ICOB compliant and ensure that TCF requirements are followed throughout company processes, procedures and in looking after customers
  • Work using the script/call guide
  • To take ownership and responsibility of your workload and performance
  • To achieve or exceed target on all quality assessments
  • Work closely with all departments to deliver exceptional service
  • To feedback to our Account Management teams on leads maximising the cross selling opportunities on each phone call.
  • Input accurate data into all necessary logs, trackers and databases to accurately record information and provide adequate MI and audit trails
  • To identify and make recommendations for improvements to current working practices as required
  • Effectively deal with and log complaints

Person specification:
Education & Qualifications
GCSE in English Language and Maths (or equivalent)
Computer-literate

Experience/Knowledge -
Validated sales experience
Experience of working to targets
Experience of regulated products, non advised selling and or financial / insurance experience

Other package benefits: 25 Days’ Holiday + Bank Holiday, Employer Pension Contribution, Health Shield Cash Plan, Discounted gym flex, Childcare benefits, Free car parking, Free tea and coffee & Staff restaurant.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.
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We are currently recruiting for an experienced Payroll professional with sound knowledge and experience working within general payroll to join our team. You will have a strong understanding of SAGE Payroll and the ability to use Excel on a technical level. As an ideal applicant you will demonstrate good attention to detail, the ability to think outside of the box and be proactive in your daily tasks.

Duties will include (although this list is not exhaustive): -
  • Processing monthly payroll to designated deadlines
  • Management of our SAGE Payroll system including online payslips
  • Providing relevant information to employees and supporting Managers when required
  • Adhering to payroll compliance i.e. PAYE, NIC’s, P11D’s, PSA’s
  • Responsibility for the accurate completion of all statutory requirements e.g. pension, auto-enrolment.
  • Benefits administration e.g. pension, childcare vouchers

In 2018 we were placed in The Sunday Times Top 100 Best Companies to work for. This role actively plays a part in helping to engage our employees and making this a great place to work. You will be based in our purpose built, stylish head office in the heart of historic Lincoln.

What’s in it for you? As well as a competitive salary, we also enjoy:

An on-site, subsidised bistro - offering a varied menu of locally sourced food and drinks, 25 days’ holiday, Free parking, Free tea, coffee and fresh fruit. Childcare vouchers, Healthcare scheme, A regularly visiting florist, beautician and holistic therapist and an incredible staff party every year

Working hours Monday to Friday 9.00-5.30 (part-time/job share will also be considered)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.
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At Rentshield Direct we deal with people and build lasting relationships with our clients. We are an innovative and fast-growing organisation, offering a range of specialist services and products to the lettings market.

We’re in the business of helping our customers protect the things that mean the most to them – whether a tenant’s moving into their new home, or a landlord’s expanding their buy to let portfolio – our goal is to give them total peace of mind and the reassurance that we’re with them every step of the way.The Sales Advisor role is so sell or renew Insurance policies directly to clients through Inbound/Outbound calling.

As a Sales Advisor, you’ll be talking to our customers over the phone and selling our specialist insurance products to them. All customers will have given us permission to call them – there is no cold calling involved.

KEY TASKS AND ACCOUNTABILITIES:
  • Handle a high volume of Inbound/Outbound calls and record the results of all leads and customer interaction as required
  • Sell or renew Insurance directly with the client
  • Meet and exceed individual targets
  • Keep up to date with products and pricing to ensure correct information is given to the client.
  • Ensure that offering a high level of customer service is always at the forefront of your actions.
  • Answer customer communication efficiently and effectively to agreed company standards and targets, whilst maintaining appropriate records.
  • Understand how to source your own leads from existing data.
  • Ensure ALL Prospect and Lead Management systems and procedures are followed
  • Achieve performance measures
  • Accurately deal with any administration, payments and midterm adjustments.
  • Build and maintain good working relationship with colleagues and work together to provide excellent customer service and enhance the Rentshield reputation.
  • Provide support to the Insurance Team Leader/Manager
  • To approach each day as a fresh challenge and with an enthusiasm to deliver.
  • To improve own performance through self-development to achieve business goals.
  • Attend and actively participate in your team meetings; on current issues.
  • Always represent the company in a positive manner.
  • Any other duties that the company may reasonably ask you to perform which are within your expertise and skill sets.

We’re looking for target-driven and ambitious people who genuinely enjoy speaking to, and helping, customers. Ideally, you’ll have excellent customer service skills and a can-do attitude. You’ll also need to be self-motivated and resourceful; a brilliant communicator with the ability to build a rapport with lots of different types of people.

Benefits:Up to 40% in personal bonus, Annual bonus up to 10% of your salary, 25 days' holiday plus 8 bank holidays, Employer pension contribution, 2% salary to spend on a variety of benefits after one year’s service, Free Parking and many more



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status. All applicants must live and be eligible to work in the UK.
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